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Who can make a WorkCover claim?

If you are injured at work, you are eligible to make a WorkCover claim.

If your application is successful, WorkCover will pay for most of your medical expenses and wages while you are off work and recovering.

What to do if you are injured at work

It’s important that you follow a number of steps to ensure your claim will be successful.

Firstly, report the injury to your boss immediately.

You should be asked to write a report about the incident, including:

  • what happened;
  • where and when;
  • who else was involved or was a witness; and
  • what injuries you sustained.

If you are not told to write a report by your employer, make sure you write your own and email it to your supervisor or manager.

Next, you must see a doctor as soon as possible, and tell them all of the details of the incident.

WorkCover claims are time critical – the longer you wait, the less likely it is that your claim will be successful.

What if your injury is psychological?

WorkCover claims for psychological injuries are harder to prove.

They include things like:

  • anxiety
  • depression
  • adjustment disorder
  • post-traumatic stress disorder

and can be caused by:

  • bullying
  • harassment
  • discrimination
  • and unreasonable management action.

If you believe you have suffered a psychological injury in the workplace, it is vitally important to seek expert advice as soon as possible.

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LAST UPDATED: April 2022

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